Make your vision crystal clear

Set goals, align your team, and build a plan you can execute.

Merin Coutts facilitating a strategic planning session

Our Process

  1. Where are you now
    Clarify competitive advantage, current performance, and external forces that matter.

  2. Where are you going
    Define success, brand promises, and long-term targets that inspire action.

  3. How will you get there
    Choose the few priorities that move the needle and assign owners.

  4. How will you measure
    Set metrics and cadences to track, learn, and adjust along the way.

  5. Staying on track

    Recalibrate priorities every 90 days to stay on track to meet the annual objectives.

“This was the best strategic planning session I’ve ever done!”

— Kristi Hines, Board Chair

Fort McMurray Chamber of Commerce

What it looks like to work with us

A facilitated process to bring CLARITY to the future, ALIGN the team, and SIMPLIFY decision-making.

Imagine what having a solid plan could open up for you & your team ...

  • More time

  • More confidence

  • No more second-guessing decisions

  • Know what to say 'no' to and how to allocate your resources

We build a concise plan that outlines direction and measurable impact.

Most clients choose a rolling 3-year plan with detailed year one targets and high-level goals for years two and three.

This aligns management and boards on priorities and success measures.

Case study details with Acadia titled Acadia's transformative journey through strategic coaching and Best Managed Canada

The MCsquared Difference

  • The successful application for Best Managed Canada reflects a commitment to excellence in operational practices. This includes the effective implementation of strategic planning that drives sustainable growth.

  • Additionally, achieving a world-class customer Net Promoter Score (NPS) demonstrates a deep dedication to understanding and meeting client needs, ultimately leading to strong customer loyalty and satisfaction.

  • Merin implemented a Business Operating System and coached the team on how to talk through issues, track data and find actionable solutions.

Looking to tackle Strategic Planning but don’t know where to start?

Of course, we are big promoters of using a facilitator, like Merin. But if you want to begin working through the steps, here is a workbook to help get you started.

Fill out the form below, and we will send it your way.

Understanding Strategic Planning:

  1. Identifying Current State: Understanding the industry, niche, and ideal customer profile. 

  2. Setting Goals: Establishing long-term visions and short-term objectives. 

  3. Addressing Challenges: Identifying obstacles and planning how to overcome them. 

  4. Measuring Success: Defining metrics to track progress and success. 

What clients have to say

Tips: “Mapping your Path to Success”

  1. Set the Destination

  2. Plot the Course

  3. Assess Resources

  4. Anticipate Challenges

  5. Course Correct

  6. Celebrate Victories